Did you purchase a Premium Plan, but Wallet claims you didn't? We are working to resolve this issue in the very near future. Here is what you can do!
Send your Google Play Order receipt or iTunes/Apple Store receipt to us at firstname.lastname@example.org so we can activate your Premium Plan. Make sure you use the subject line "Inactive Premium".
We apologize for this. *Please note that support hours are M-F, 9:30-6, CET.*