How do I CONNECT/RECONNECT a bank account?

You can easily add a new bank account to Wallet by completing the following steps: 

1. In the All Accounts screen, click on the Add Account box in the List of accounts.

2. To add a bank-connected account, select Bank Sync

3. Type your Bank's country and name in the search field.

4. Select your banking portal from the drop-down field.

5. Enter your login credentials to log into your bank's site. Depending on your provider you may need to answer additional security questions; every bank is different.

6. Choose your account from the provided options. 

Can't find your bank? Submit a bank request


To reconnect a bank account, take the following steps:

1. Go to Settings > Accounts > the specific account > Disconnect.

Note: Disconnect all accounts with this bank

2. Follow the same steps to reconnect, Scroll down to select already connected account


Have more questions? Submit a request


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