The Refresh button is only visible for bank accounts which are set up for manual refresh.
To manually refresh your account, please follow the steps below:
- Click on the 'Wallet Now' tab
- Scroll down slightly to 'Recommended actions'
- Click on 'Update My Data' (or 'Reconnect Now') and enter your credentials
- Within about a minute the data should be refreshed if no error occurs
*Note: If you don’t see the Refresh button then the account was probably refreshed in the last hour or so; or your bank connection is most likely set up for automatic refresh. (How often does my bank account data update?)
If an error occurs, please contact us with the error message, name of bank, and last few digits of the account: firstname.lastname@example.org.