Reconnect the account from the very beginning to switch to PSD2:
Do not worry, you won't lose the categorisation/labels and it should resume with all your current transactions if you will do it in the correct way.
1.Please go to Accounts settings
2. Select your account to disconnect.
3. To reconnect please go back to account settings
4. select your account
5. find your bank
6. choose your country and bank
Now do this with the rest of the accounts linked to the affected bank
Let us know if this does not change anything and contact us by sending us the screenshots with the step by step process when you connect the account and confirm the name of the bank account you have an issue with. Thank you.