If merchant information is missing or if notes field details are different then visible in your internet banking, kindly report the issue by clicking the "Send Request" button below this article. It's essential to note that all EU banks adhere to the Payment Services Directive Two (PSD2), necessitating compliance for secure electronic payment services through an open API in internet banking.
When creating a ticket please provide screenshots comparing data from Wallet and your internet banking.
Submit a request button missing?
Please read the article on How do I contact support? and then return to this page to submit your ticket.