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Help center

New FAQ content

Getting Started

  • Getting Started with Wallet
  • Wallet a Financial Tracking App, Not a Bank
  • Wallet Web App
  • Everything about Premium
  • All about Premium Trial
  • Lifetime Offer!
See all 14 articles

Account and Settings

  • Change your email address
  • Change my password
  • How to change the app language
  • Premium plan did not activate
  • Enable, Change or Reset your PIN
  • Change the main currency
See all 12 articles

Safety and Security

  • Account Security: Mandatory Email Verification
  • Is it safe to connect my bank account with Wallet?
  • Setup Fingerprint or Face ID recognition
  • Backup Measures and Data Loss
  • What is MFA (multi-factor authentication)
  • Terms of Services and Privacy Policy
See all 8 articles

Support and Feedback

  • How do I contact support
  • Report a Bug
  • Share your feedback, feature suggestions or improvements
  • Bank is missing / Bank is not listed
  • Where can I find my support tickets?
  • Create a video for support

Features

  • Google Pay Integration
  • Apple Pay Integration
  • Connect, disconnect or reconnect your bank
  • Adding a Credit Card
  • Solve Duplicate Transactions
  • Bulk Edit Records
See all 24 articles

FAQ

  • I cannot connect my bank account
  • Crypto Support
  • How often does my bank account data update?
  • Manually refresh my bank account
  • How many transactions will appear in Wallet when I first connect to my bank?
  • Missing Account (credit card, savings, loan. etc)
See all 18 articles

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