Adjust your account's settings by choosing the Balance Display Options either as Available Credit - which will show a positive balance of the amount you have available or Credit Balance - which will show a negative balance of the amount you owe.
Please open the article All you need to know about Credit Cards and switch between Wallet and browser to follow the steps.
Note: If the issue persists, despite taking the recommended steps, please send us the following details below:
- Name of the bank account
- Last 4 digits of the account
- Screenshot of the balance value in the app and the screenshot of the balance value in your web banking (hiding the sensitive information).